You've searched for:

SR. CUSTOMER SERVICE ASSOCIATE

July 17, 2018 Posted by 0 thoughts on “SR. CUSTOMER SERVICE ASSOCIATE”

RESPONSIBILITIES

  • Answer inquiries and fulfill requests through chat, email, and phone call.
  • Identify and assess customers’ needs by working with customers to achieve satisfaction.
  • Provides accurate, valid and complete information by using the right methods/tools.
  • Handle customer concerns and provide appropriate solutions and alternatives efficiently on the first contact.
  • Proactive customer management, including resolution of issues and customer follow-up.
  • Keep records of customer interactions, process customer accounts, complete processes and maintains applicable paperwork and reports.

 

SKILLS AND REQUIREMENTS

  • At least three years’ experience in providing customer support.
  • Ability to probe effectively and diagnose the root cause of problems or issues.
  • Excellent customer service and active listening skills.
  • Excellent English communication skills, both written and verbal.
  • Strong computer skills, especially word processing and spreadsheet programs.
  • Ability and willingness to learn.
  • Willing to work on a night shift.

OUTBOUND SALES SPECIALIST (CEBU OFFICE)

July 17, 2018 Posted by 0 thoughts on “OUTBOUND SALES SPECIALIST (CEBU OFFICE)”

RESPONSIBILITIES

  • Coordinate with the Lead Generation specialist for potential clients.
  • Outline ERP solutions to potential clients.
  • Will be responsible for sales presentation.
  • Collaborate with stakeholders on local sales targets and strategy.
  • Do reports and presentations for the clients and for the company stakeholders.
  • Ad-hoc tasks as directed by superiors.

 

SKILLS AND REQUIREMENTS

  • Solid experience and proven track record in quota based sales.
  • Has at least a year of experience in this field is required for the position.
  • Knowledge of ERP solutions such as Netsuite, Salesforce, Oracle or SAP is a requirement.
  • Has good communication and pleasing personality.
  • Can do one presentation one-to-one or in a group.
  • Must be knowledgeable in MS applications such as Word and Excel.
  • Has the right attitude towards the role (trainable, fast learner, and team player).
  • Can work with minimal supervision.

LEAD GENERATION SPECIALIST

July 17, 2018 Posted by 0 thoughts on “LEAD GENERATION SPECIALIST”

RESPONSIBILITIES

  • Call and profile US/AU business prospects.
  • Build pipelines of potential clients for the campaign.
  • Contact potential clients and obtain specific information.
  • Ask qualifying questions based on client’s requirements.
  • Schedule a phone and or physical appointment with the Sales team.
  • Conduct necessary business analysis and formulate reports presentation to superiors.

 

SKILLS AND REQUIREMENTS

  • Solid experience and proven track record in lead generation, appointment setting, and cold calling.
  • Above average listening and comprehension skills.
  • Has at least a year of experience in this field is required for the position.
  • Has the right attitude towards the role (trainable, fast learner, and a team player).

LEAD GENERATION SPECIALIST (SALES)

July 17, 2018 Posted by 0 thoughts on “LEAD GENERATION SPECIALIST (SALES)”

RESPONSIBILITIES

  • Call and profile Philippine business prospects.
  • Build pipelines of potential clients for ERP Solutions.
  • Contact education sectors for product presentation.
  • Ask qualifying questions based on client’s requirements.
  • Schedule a phone and or physical appointment with the Sales Manager.
  • Conduct necessary business analysis and formulate reports presentation to superiors.

 

SKILLS AND REQUIREMENTS

  • At least 6 mos-1 year of relevant work experience in lead generation, appointment setting, and cold calling.
  • Experience in handling ERP solutions is an advantage.
  • Above average listening and comprehension skills.
  • Has the right attitude towards the role (trainable, fast learner, and team player).

FINANCE OFFICER

July 17, 2018 Posted by 0 thoughts on “FINANCE OFFICER”

RESPONSIBILITIES

  • Assist the Finance Manager in monthly closing and reporting activities.
  • Assist the Finance Manager in financial planning, budgeting, forecasting and cash management activities.
  • Perform reviews and reconciliation of balance sheet and nominal accounts, bank reconciliations, petty cash and supply audits.
  • Supervise day to day finance activities and transactions such as review of data entries, proper documentation, and filing of such transactions.
  • Supervise payroll preparation.
  • Ensure compliance with local rules and regulations such as taxation, local permits, SEC reporting and other government reporting activities.
  • Prepare draft contracts, manages invoice preparations, tracking, and collections, as well as maintain cordial client relationship.
  • Review financial reports to client, ensure accurate and timely submissions of such results.
  • Supervise, lead, and motivate associates in achieving desired results and KPI’s, to plan, together with the Finance Manager, for training and career development of associate.
  • Perform other duties that might be asked by the Finance Manage.r

 

SKILLS AND REQUIREMENTS

  • BS Accountancy Graduate, preferably CPA.
  • Preferably aged 25 – 28 years old.
  • At least 3-5 years experience, with a good background in financial reporting and taxation.
  • Experience with accounting or auditing firm is an advantage.
  • Shows enthusiasm, self-motivated, and highly trust-worthy.
  • Experience with XERO is an advantage, otherwise should have hands-on experience in intermediate accounting system such as Quickbooks, Peachtree, MYOB.
  • Should have a very good knowledge of excel application, and competent in other MS Office applications.
  • Very good communication skills.

ACCOUNT MANAGEMENT SPECIALIST

July 17, 2018 Posted by 0 thoughts on “ACCOUNT MANAGEMENT SPECIALIST”

RESPONSIBILITIES

  • Source new business opportunities from existing accounts.
  • Establish and maintain excellent professional relationships with clients.
  • Understanding customer needs and requirements by being actively involved in providing a positive customer service.
  • Analyze and research accounts to identify key players and manage client portfolio.
  • Identify areas of improvement/challenges from existing accounts and ensure that these are addressed in a timely manner.
  • Work with Sales team to ensure the timely handover of accounts for ongoing management and retention.
  • Work with Account Manager and Sales team to win-back former customers.
  • Provide training and guidance to new and existing clients on the functions of each service.
  • Prepare account status reports.

 

SKILLS AND REQUIREMENTS

  • Bachelor’s Degree and/or equivalent experience.
  • 2+ years Sales or Customer Service experience.
  • Experience in customer account management is a plus but not essential.
  • Experience with Salesforce.com platform is a plus but not essential.
  • Excellent written and verbal communication skills – essential to building a healthy relationship with the clients.
  • Ability to identify and resolve issues on the spot to ensure work proceeds smoothly.
  • Ability to work under pressure and deliver accurate results.
  • Should have an eye for detail.
  • Self-motivated and able to operate independently where needed.

Applicant and Candidate Privacy Policy

June 8, 2018 Posted by 0 thoughts on “Applicant and Candidate Privacy Policy”

Tonasket Incorporated
Booth & Partners Pte. Ltd.
Applicant and Candidate Privacy Policy

Revised 29 May 2018

Tonasket (Booth & Partners [B&P]), being the Personal Information Controller, shall be responsible for the collection, processng and use of your personal information and/or sensitive personal information (personal information).  It shall ensure that the personal information are processed in accordance with the provisions of the Data Privacy Act, its Implementing Rules and Regulations, and other applicable issuances.  Subject to your consent and other pertinent requirements, your personal information may be shared with Booth & Partners Singapore for purposes of job application and recruitment process.

Tonasket (B&P) is committed to maintaining the accuracy, confidentiality, and security of your personal information. As part of this commitment, we have developed  this Applicant and Candidate Privacy Policy (“Policy”) to inform you of how we use the information collected during your use of this website and our online application process.

Knowledge and consent are required for the collection, use, or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide us certain information may limit our ability to evaluate your qualification for employment with Tonasket (B&P).

This policy explains:

A. What information we collect during your application and recruitment process and why we collect it;
B. How we use that information; and
C. How to access and update that information.

Subject to the provisions of Republic Act No. 10173, or the Data Privacy Act of 2012, personal information may be shared with our affiliates, subsidiaries or partners in other jurisdictions for employment consideration purposes.

In compliance with the General the Data Protection Regulation (GDPR), it is understood that for individuals located in the European Union, by submitting your personal information, you are agreeing to the transfer of that information outside the European Economic Area to countries where privacy standards may differ.

A.   Application Information

We will collect personal information during your use of this website and through our online application process such as:

  • Full Name, address, email address, telephone or mobile number, or other contact information;
  • Resume or CV, cover letter, previous work experience, education, transcripts, or other information you provide to us in connection with the application process;
  • Type of employment sought, job role that you are interested in, desired salary, or other job preferences;
  • How you heard about the position;
  • Sensitive information (race/ethnic origin) if you choose to submit it as part of the applications process, and;
  • Names and contact information for references

It is your responsibility to obtain the consent of your references before providing their personal information.

B.   Use of Personal Information

The personal information you submit will be used and processed for the following purposes:

  • To assess your skills, qualifications and interests against our career opportunities;
  • To verify your information and conduct reference checks;
  • To conduct background checks if you are offered a job;
  • To communicate with you and inform you of career opportunities;
  • To create and submit reports as required by law or regulation;
  • To improve our recruitment process; and
  • Legal defense as necessary

If you accept employment with Tonasket (B&P), the personal information collected will become part of your employment record and will be used for employment purposes.

Tonasket (B&P) conducts criminal background checks on all employees once they have completed the application process and are offered a job.

C.   Sharing/Outsourcing/Subcontracting

Tonasket (B&P) will keep the personal information that you provide confidential. However, it may be necessary for the Company to transfer and disclose your personal information to our affiliates, subsidiaries, or partners in other jurisdictions for employment consideration purposes.

D.   Access to Personal Information/Retention

Tonasket (B&P) takes appropriate physical, technical, organizational measures to protect your personal information. All personal information is retained in accordance with local privacy laws. We may also retain personal information to consider you for other jobs for which you may be qualified for a period of 5 years.

We may change this Policy from time to time. We will post any changes to the Policy on this page. Each version of the Policy is identified at the top of the page by its effective date.

Do you have questions/Request for Copy or Correction?

You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong.

You may email us at careers(at)booth(dot)com(dot)sg.

Incubation

June 1, 2018 Posted by 0 thoughts on “Incubation”

Legal Outsourcing & Incubation

Unique legal and incubation solutions to scale your business. The right people for the right solutions within reach. Learn more below!

Services

Incubation

Traditionally, there are only two basic offshore outsourcing in the Philippines that you can choose from. You either start your own subsidiary company in the offshore location to maintain full control, or you contract a third-party service provider to handle complete operations from end to end.

At Booth and Partners, you can get the best from these two traditional offshore solutions through a third outsourcing model – OFFSHORE INCUBATION.

Offshore Incubation Solutions

In offshore incubation, the two traditional models are combined so companies can focus on scaling their organization while maintaining full control. It’s by far the quickest, cheapest, and least risky way to start your offshore operations.

During the infancy stage of your offshore office in the Philippines, you’re operating under the umbrella of a local company. During this time, you don’t have to worry about the country’s legal and corporate system nor do you have to invest heavily in equipment, utilities, offshore staffing, and other overhead costs.

All you need to do is focus on learning about the most efficient way you can manage your offshore office and grow your business.

How it works:

Offshore incubation is normally used by companies that want to get their offshore operations off the ground quickly, but will eventually incorporate locally. As such, the offshore office looks and feels like your main headquarters but is fully maintained by your outsourcing partner in the Philippines.

Because you’re not shackled with unfamiliar legalities and business regulations, your time-to-market is quicker, your costs are much lower, and the associated risks are reduced and transferred to the third-party service provider in the Philippines.

Once you’ve learned the ins and outs of managing your offshore operations and you’re sure that you can stand on your own two feet, full ownership is transferred to your own Philippine-based corporation.

The Key Benefits of Offshore Incubation and Outsourcing in the Philippines

Low Risk – Partnering up with a third-party outsourcing provider in the Philippines allows you to mitigate legal risks involved with starting a corporation in a foreign land with unfamiliar laws and regulations. And because there’s no long-term investment, you can easily exit if the operations don’t meet your expectations.

Low Cost – Setting up your offshore office requires a large amount of capital. Consider the initial costs of consultancy fees, office space and equipment, recruitment and hiring, and more. Additionally, the offshore incubation model is less costly because a large portion of the performance accountability is maintained by the client.

Quicker Time to Market –  It will take you at least 6 to 9 months to launch your offshore operations, from the time you decide to incorporate your business in the Philippines to the moment you finally hire qualified employees and have an office space to boast of. At Booth and Partners, we already have the offshore staffing, space, equipment, infrastructure, and processes that will allow you to launch your operations within just a few weeks.

Pricing

Offshore incubation pricing varies by scope and complexity. As such, some pricing models may apply. However, these are the factors to consider when considering the total fees for your offshore incubation.

Direct Employee Costs – You have full budgeting control over personnel costs including base salaries, taxes, and employee benefits and perks.

Infrastructure Costs – These charges include office space, IT infrastructure, tools, workstation hardware and software, telecommunications, and other required facilities.

Service Fees – Instead of paying for separate consultancy fees, Booth and Partners bills a single service fee that includes management and support services such as IT and technical support, hiring and recruitment, finance and accounting, legal services, facilities management, security provisions, and more.

Request a Quote

Your Name (required)

Your Email (required)

Phone (required)

Decribe your needs

Book A Call

June 1, 2018 Posted by 0 thoughts on “Book A Call”

Request A Call Back

Please fill in your details below, and one of our Business Development Managers will give you a call.

Tell us a bit about yourself









FROM: TO


Online Application

June 1, 2018 Posted by 0 thoughts on “Online Application”

Online Application











By uploading your information, you agree to our Applicant and Candidate Privacy Policy