There is an apparent rapid growth in outsourcing back office support and technical job roles and the Philippines is currently high up on the list of countries providing quality service to its global clients. The Philippine economy has been making swift progress in recent years with its low labor costs, highly skilled workforce, and language […]
There are core operations that businesses should focus on to stay competitive in the industry and retain its edge, and one of which is customer support. Addressing customer complaints and queries have always been crucial in company growth, as it attracts new buyers and retains existing ones.
You may not have super strength, lightning speed or adamantium claws, but in the office you’re a superhero yourself. Take this quiz to find out which one.
Should you outsource your customer service? These 5 reasons will help convince you why it’s a must if you want your business to grow.
For your business to last long and prosper, your CSRs must put in the effort toward building customer loyalty. We’ve listed 8 effective ways to get it done.
Looking to transform your company’s customer service from average to legendary? Read on to learn how. You won’t believe how easy it is!
Reinventing offices with great design inspired by well-planned cities is the trend nowadays. Meet Arch Offices, a Seattle-inspired office in Makati.