There are core operations that businesses should focus on to stay competitive in the industry and retain its edge,  and one of which is customer support. Addressing customer complaints and queries have always been crucial in company growth, as it attracts new buyers and retains existing ones. 

Staff leasing is a business model that allows companies to outsource manpower through a Professional Employer Organization (PEO). The PEO can assist your business with its processes or job skills ranging from administrative and employee tasks, HR, accounting, to highly technical skills like Developers and Network Engineers.

Small businesses, medium-sized companies, and large enterprises continue to benefit from outsourcing. It allows organizations to focus on their core business functions while saving on costs and expenses related to fringe business functions such as back-office operations, customer service, or data processing services.

Offshoring and business outsourcing in the Philippines is not an alien concept to organizations all over the world. In the last couple of decades, the country has emerged as one of the top outsourcing destinations in the world. Foreign businesses and multinational companies can take advantage of the lower business costs and highly talented workforce that […]

The Avengers are not just mighty superheroes of the universe, they are also knowledgeable of good outsourcing. Learn of their ways in this article.

Will outsourcing stay as the best business strategy? Find out what’s in store for outsourcing in 2018.

Australia has found a new reason to love the Philippines aside from its beautiful beaches and friendly Filipinos…outsourcing.

Outsourcing is simply a great business driver. You can learn everything there is to it through e-books loaded with information and insights.

An efficient employee is vital to an organization’s success. Know how to spot if you have one or more in your company in this article.

The Philippine BPO Sector is on a rough, but experts such as David Leechiu are optimistic it can bounce back strong in 2018.