There are core operations that businesses should focus on to stay competitive in the industry and retain its edge,  and one of which is customer support. Addressing customer complaints and queries have always been crucial in company growth, as it attracts new buyers and retains existing ones. 

The Avengers are not just mighty superheroes of the universe, they are also knowledgeable of good outsourcing. Learn of their ways in this article.

Will outsourcing stay as the best business strategy? Find out what’s in store for outsourcing in 2018.

Australia has found a new reason to love the Philippines aside from its beautiful beaches and friendly Filipinos…outsourcing.

Going above and beyond the customer’s expectation can create great opportunities, as what Jonas Gabriel V. Nery fortunately learned.

Is outsourcing a fad or is it the real deal when it comes to boosting business efficiency and growth? Here are 10 statistics that’ll amaze you.

Stern yet bubbly, sprightly passionate and strong-minded, get to know Maricel Delalamon-Dacuno, Data Entry Team Leader  Extraordinaire.

Times are truly changing, even preparing for a job interview got better and cooler. Discover how Filipino Millennials do it.

Thinking of hiring offshore employees in the Philippines? Learn why top firms and companies around the world prefer Filipino outsourced employees.

Reinventing offices with great design inspired by well-planned cities is the trend nowadays. Meet Arch Offices, a Seattle-inspired office in Makati.