Product Operations Manager – Lobby Merchandising

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Product Marketing Makati, Philippines

ABOUT OUR CLIENT 

Our client is an industry pioneer and a technology company in sports entertainment.

JOB SUMMARY

The Product Operations Manager – Lobby Merchandising is primarily responsible for leading and developing a talented team of employees who monitor the operations. Collaborating across organizational teams, you will find new opportunities to generate new revenue.

RESPONSIBILITIES

  • Manage revenue performance of excess demand capture and cross sell contests. 
  • Define operational processes and standards across the team of associates responsible for 24-hour monitoring of the operations. 
  • Develop frameworks for capturing excess demand, both in terms of contest sizing and timing. 
  • Partner with data science team to automate existing tasks and improve performance of current algorithm-driven functions.
  • Partner with the development team to improve contest posting and management tools. 

REQUIREMENTS

  • 4+ years of experience in a strategic, quantitative role
  • 1+ years of experience in a management role
  • Extensive experience with data manipulation and reporting tools like Tableau, SQL, R, Python, etc. 
  • Strong knowledge of business metrics and forecasting future results
  • Experience in risk management, trading, and daily operational decision making
  • Amenable to work in Makati City