Reports Analyst

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Data Analyst Makati, Philippines


  • Refresh documentation into standardized templates.
  • Translate reporting needs into production reports and dashboards.
  • Minor re-writes of processes and procedures to ensure consistent language
  • Conduct continuous review of reports and identify opportunities for improvements with the aim of minimizing redundant reporting and development of single source of truth where possible.
  • Automate data preparation and report creation where possible.
  • Development of ad-hoc reports as necessary
  • Provide increased focus on analytics and emphasize on providing valuable insights to drive improvement opportunities.
  • Develop and maintain dashboards to visualize data utilizing Power BI.


  • Ability to handle various data sources, using data modelling work to develop reporting capabilities and valuable insights across these data sources is key
  • Develop queries to extract data on department needs
  • Experience with reporting from ITSM systems, ServiceNow


  • Over 5 years work experience and at least 2 years working in a data analysis or reporting role
  • Demonstrated experience in designing, developing and maintaining BI reports, optimizing efficiency in manipulating data and writing complex queries
  • Background in statistics and business/data modelling
  • Microsoft Word and Excel (Advanced experience)
  • Hands-on experience in Power-BI
  • Sound decision making and organizational skills
  • Exceptional English communications, both written and verbal
  • Must be willing to work in Makati City, Mondays to Fridays, 7AM-4PM work schedule
  • Good-to-Have: ITIL Foundation V3 (certification)