Talent Specializations

Be a Game-Changer
for Customer Experience

Brand success depends on how you connect with your customers.


Deliver 5-Star Customer Service

We help organizations adapt to evolving customer needs and reimagine purpose-driven customer service solutions, with a focus on fostering growth over costs.

Expand your customer base
with multilingual support.

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Elevate service quality
through expert support.

Seamlessly scale operations
for cost-effective demand management.

Cost Effective Scaling

Enhance customer satisfaction and loyalty with personalized experiences.

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Swiftly implement efficient,
customizable digital solutions for optimal support.

Specialized digital
customer support experts

to help you across all your customer
touch points or interactions.

Click on the top roles for an overview.

Customer Service Representative

Customer Service Representative

Creating genuine connections and infusing each interaction with care to build a positive brand reputation and loyalty.

  • Cross-Cultural Communication
  • Microsoft Office Suite
  • CRM
  • Google Workspace
  • Customer Experience

Their impact on your business…

  • High-level customer satisfaction
  • Build a trustworthy brand
  • Better operational efficiency
Technical Support Representative

Technical Support Representative

Troubleshoots and guides clients to conquer technical hurdles and build a reliable service for your brand.

  • Technical Assistance
  • Remote Troubleshooting
  • Cross-Cultural Communication
  • IT Products and Services
  • ITIL Framework

Their impact on your business…

  • Consistent and standardized support
  • Reduced response and resolution times
  • 24/7 technical assistance for enhanced customer satisfaction
Quality Assurance Specialist

Quality Assurance Specialist

Cultivates trust, drives efficiency, and creates an environment for thriving business and unwavering customer reliance.

  • Data Analytics
  • Performance Assessment
  • Quality Monitoring
  • ISO Compliance Standards
  • Cross-Cultural Communication

Their impact on your business…

  • Timely issue identification for reduced errors and defects
  • Benchmarking and best practices
  • Enhanced quality monitoring

Craft Exceptional Experiences
with our Digital Customer
Service Team

Outsource your digital customer service in the Philippines,
and Colombia for seamless, efficient, and expert help.

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Hear what our partners have to say

“We are able to obtain super high-quality talent
that speaks our brand language 9 time zones
away. Adding headcount at Booth & Partners is
like creating a satellite office overnight. Can't
recommend them enough.”
“Booth & Partners was a perfect fit for
us, taking care of the office logistics
and HR, which allows us to focus on
what's truly important --developing
our team and delivering great
customer experience.”
“One of their big differentiators was the amount of
focus they put on providing a work environment
that was not only aligned to our values but
showed a lot of respect for the staff that is
delivering the services to their clients.”

Let us find the right
people for your team.

Tell us more about you and your business needs.