There is no denying that the holiday season is a special time of the year. It is a time for family, friends, and countless celebrations. Unfortunately, it can be a stressful and exhausting time for business owners and employees who try to balance work responsibilities and holiday errands; most especially for those who are working […]

Christmas is the most significant holiday in the Philippines. In fact, Filipinos are known for celebrating the longest Christmas season in the world. Christmas in the Philippines starts on the first day of September and lasts all the way through the first week of January. Upon the arrival of “ber” months, the holiday spirit can […]

We spent the previous five years just a few floors away from what is now our new office — our old office served us well, given us many milestones to remember and memories to cherish, but we could not be happier and excited about a new space to call “home.” We knew it was the […]

Despite the ubiquity of virtual work, most of us are still learning how to communicate effectively in a world that is becoming ever more digital and hyperconnected. In the last decade, we have seen a new wave of technologies and cloud productivity tools designed to boost efficiency, increase communication and improve workflow emerge in the […]

There are core operations that businesses should focus on to stay competitive in the industry and retain its edge,  and one of which is customer support. Addressing customer complaints and queries have always been crucial in company growth, as it attracts new buyers and retains existing ones.